Big Drago is operated by Win Top Ltd (the "operator", "we", "us", "our"), which acts as the data controller for all personal information collected through this website. This Privacy Policy explains how we collect, use, share and protect your personal data throughout your relationship with us, and sets out the rights you hold over that data. By using Big Drago, you confirm that you are aged 18 or over and that you have read and understood this policy.

When You Register

When you create an account, we collect personal details such as your full name, date of birth, email address, home address, username and chosen password. We need this information to set up and administer your account, confirm that you meet the minimum age requirement, and fulfil our obligations under applicable gambling regulations. Your registration data may be shared with third-party identity and age-verification services to complete these checks before you can deposit or play.

When You Deposit and Withdraw

To process payments, we collect and handle financial information including your chosen payment method details. We accept VISA, Mastercard, Apple Pay, Google Pay, Bank Transfer and Tether. This data is processed by our payment providers solely for the purpose of completing transactions. We do not store full card numbers on our own systems. Transaction records are retained to meet our legal and regulatory obligations, including anti-money-laundering requirements, and may be disclosed to relevant authorities where the law requires.

When We Verify Your Identity

We are required to verify the identity of our players as part of our anti-money-laundering and fraud-prevention obligations. During this process we may request copies of government-issued identification, proof of address and, where appropriate, proof of the source of funds. This information is shared with specialist third-party verification services acting on our behalf. Verification data is held securely and is not used for any purpose beyond compliance with our legal duties.

While You Play

As you use Big Drago, we collect data about your gaming activity, including games played, bets placed, wins and losses, session durations and device information. We use this data to operate and improve our services, personalise your experience, detect unusual or potentially fraudulent behaviour, and support responsible gambling. If our monitoring identifies patterns that suggest problem gambling, we may contact you or apply account restrictions in line with our responsible gambling commitments. We may also use anonymised, aggregated gameplay data to improve our platform and communicate relevant promotions to you.

When You Close Your Account

If you choose to close your account, we will cease active processing of your data for marketing and personalisation purposes. However, we are required by law to retain certain records — including identity, transaction and correspondence data — for defined periods after account closure in order to meet our legal, regulatory and anti-money-laundering obligations. Once those retention obligations are satisfied, your data will be securely deleted or anonymised.

Your Rights and Cookies

You have the right to access the personal data we hold about you, to request corrections where information is inaccurate, and to request deletion of data that we are no longer legally required to retain. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us through the support channels available on the website.

We use cookies and similar technologies on our website to keep you logged in, remember your preferences, analyse site traffic and deliver relevant content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

We may update this Privacy Policy from time to time. Material changes will be communicated to you via email or a notice on the website. Continued use of Big Drago following any update constitutes your acceptance of the revised policy.